Return, Refund & Cancellation Policy

Last updated: September 14, 2026

At Forever Indie, our products are made especially for you after you place your order. Because of this, we are unable to accept general returns or exchanges due to change of mind, incorrect size selection, colour preference, or simply because you no longer wish to keep the product.

However, if there is a genuine problem with your order, we are here to help and will do our best to make it right.

Cancellations

You may request cancellation of your order as soon as possible after placing it.

Because our products are made to order, orders may enter production shortly after they are placed. If your order has not yet been processed for production, we will do our best to cancel it.

Once your order has entered production, been printed, or shipped, cancellation may no longer be possible.

To request a cancellation, please contact us as soon as possible at info.foreverindie@gmail.com and include your order number.

Damaged, defective or misprinted products

If your order arrives damaged, defective, or has a printing or manufacturing issue, please contact us within 10 days of delivery.

To help us resolve the issue quickly, please provide:

• Your order number
• Clear photographs of the product
• Clear photographs or video showing the issue
• A photograph of the product's barcode/UID label, where applicable
• Photographs of the packaging and shipping label if the package or product was damaged during delivery

We may request additional information if necessary to investigate the issue.

If the issue is confirmed to be a manufacturing, printing, or product defect, we will arrange an appropriate replacement or refund at no additional cost to you.

Please do not send any product back unless we specifically ask you to do so.

Size and colour

Please carefully check our size guide before placing your order.

As our products are made to order, we cannot accept returns or exchanges because a customer selected the wrong size or colour.

If you are unsure about sizing before placing your order, please contact us at info.foreverindie@gmail.com and we will be happy to help.

Change of mind

We do not accept returns or refunds simply because you have changed your mind after placing or receiving your order.

We encourage you to carefully review your product selection, size, colour, shipping address and order details before completing your purchase.

Orders returned because of delivery issues

Please make sure that your shipping address, phone number and other delivery details are correct when placing your order.

If an order is returned because of an incorrect or incomplete address, refusal of delivery, failure to receive the package, or another reason attributable to the customer, additional shipping charges may apply if the order needs to be reshipped.

Please contact us if your order has been returned so that we can discuss the available options.

Refunds

If a refund is approved, it will be processed using the original payment method where possible.

The time it takes for the refunded amount to appear in your account may vary depending on your bank, card issuer, payment provider, or other financial institution.

For approved refunds relating to defective, damaged, or misprinted products, we will communicate the applicable refund timeline when your refund is approved.

Contact Us

If you have any questions about cancellations, returns, replacements or refunds, please contact us:

Forever Indie
Email: info.foreverindie@gmail.com
Phone / WhatsApp: +91 63804 43265

Please include your order number whenever contacting us about an order so that we can assist you as quickly as possible.